Terms of Service
OVERVIEW
SUFFLA.com is a free, public website managed by SUFFLA. Throughout the site, the terms "we", "us" and "our" refer to SUFFLA. All services, information, and tools are provided by SUFFLA Creations on the condition that users accept all terms, conditions, policies, and statements described herein. Before browsing the SUFFLA website or proceeding to make a purchase, please be sure to read, understand and accept the terms outlined in this document. By continuing to visit our site, you acknowledge that you accept and understand these terms and conditions including the scope of information exchanged as a part of the online purchase process. We reserve the right to modify these terms as needed to protect the community.
SECTION 1 - SCOPE OF APPLICATION
All orders, services, and customer contracts are to be conducted using our SUFFLA online store and are subject to the terms and conditions in effect at the time that the order is placed. A clear, written agreement between SUFFLA's authorized representative (general manager, authorized signatory, or agent) and the customer is required to support any alternative arrangements.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - LEGAL AGE
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 4 - INFORMATION ACCURACY, COMPLETENESS, AND TIMELINESS
All information provided on the website is for information purposes only. SUFFLA accepts no responsibility for outdated, inaccurate, or incomplete details. Users are encouraged to fully research the products before making a transaction
SECTION 5 - PRODUCTS AND SERVICES
Images and text are provided to help describe the items for sale. Please understand that due to differences in lighting and computer screens, the final product colors may differ slightly from the promotional images used. Descriptions and prices are updated as new, accurate information is available to us. These changes may be made by our staff at any time.
Some products and services are restricted by geographic location. We may also limit the number and type of orders from a particular to protect our customers at any time and at our sole discretion.
SECTION 6 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 8 - SAFE PAYMENT PROCESS
The payment processing system accepts MasterCard, Visa, American Express, and Discover credit cards as well as e-checks. Buyer protection ensures both discretion and protection for your transaction. Transaction details and confirmation are provided as an email by us upon successful processing of the payment.
SECTION 9 - SAFE SHOPPING GUARANTEE
SUFFLA provides only the safest possible online shopping experience in the entertainment industry using 100% secure, encrypted SSL server technology. All customer and transaction information is confidential.
Safety is our primary concern. As an additional security measure, all orders are manually reviewed. Customers are contacted directly if there are questions or issues with the order. We also verify all credit card information, so please rest assured that we are protecting you from unauthorized charges.
In an effort to prevent identity theft, only authorized personnel can process your order or access your personal data. Credit card information is verified to ensure timely and accurate processing of orders.
SECTION 10 - ORDER
Customers must provide valid and accurate information to support customs paperwork. All consignee names, addresses, and payer names must be valid. In some countries/regions, the consignee may have to submit their ID or passport to clear the package or verify payment. The customer is responsible for the accuracy of all shipping, customs, and payment information. SUFFLA.com will not take responsibility for user error nor will it provide any compensation for delays or undeliverable orders.
We reserve the right to cancel any order suspected to be inaccurate, incomplete, or otherwise fraudulent. Customers can cancel orders at any time before shipping. However, once the order has been shipped, it cannot be canceled or changed.
SECTION 11 - OPTIONAL TOOLS
We may provide you with access to third-party tools, however, we are not able or responsible for monitoring or controlling such resources. You acknowledge and agree that access provided to such tools is done so "as is" and "as available" without any guarantee, representation, condition, or endorsement. We assume no responsibility for any damage or loss resulting in the use of these optional third-party tools.
Access to these tools using our website is done at your own risk and discretion, and you should ensure that you are familiar with and approve the terms of use of the tools outlined by each of the third-party providers.
SECTION 12 - USER REVIEWS, FEEDBACK, AND OTHER OPINIONS
Comments, feedback, questions, and reviews provided by users, either at our request or voluntarily, can be used, edited, and shared for promotional and training purposes. We reserve the right to edit any content that does not meet our standards of conduct or which infringes on any party’s intellectual property rights or terms of service.
You agree to provide only accurate, factual and timely information and to respect the rights and privacy of others.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SUFFLA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 15 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.
SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless SUFFLA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@suffla.com
OVERVIEW
SUFFLA.com is a free, public website managed by SUFFLA. Throughout the site, the terms "we", "us" and "our" refer to SUFFLA. All services, information, and tools are provided by SUFFLA Creations on the condition that users accept all terms, conditions, policies, and statements described herein. Before browsing the SUFFLA website or proceeding to make a purchase, please be sure to read, understand and accept the terms outlined in this document. By continuing to visit our site, you acknowledge that you accept and understand these terms and conditions including the scope of information exchanged as a part of the online purchase process. We reserve the right to modify these terms as needed to protect the community.
SECTION 1 - SCOPE OF APPLICATION
All orders, services, and customer contracts are to be conducted using our SUFFLA online store and are subject to the terms and conditions in effect at the time that the order is placed. A clear, written agreement between SUFFLA's authorized representative (general manager, authorized signatory, or agent) and the customer is required to support any alternative arrangements.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - LEGAL AGE
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 4 - INFORMATION ACCURACY, COMPLETENESS, AND TIMELINESS
All information provided on the website is for information purposes only. SUFFLA accepts no responsibility for outdated, inaccurate, or incomplete details. Users are encouraged to fully research the products before making a transaction
SECTION 5 - PRODUCTS AND SERVICES
Images and text are provided to help describe the items for sale. Please understand that due to differences in lighting and computer screens, the final product colors may differ slightly from the promotional images used. Descriptions and prices are updated as new, accurate information is available to us. These changes may be made by our staff at any time.
Some products and services are restricted by geographic location. We may also limit the number and type of orders from a particular to protect our customers at any time and at our sole discretion.
SECTION 6 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 8 - SAFE PAYMENT PROCESS
The payment processing system accepts MasterCard, Visa, American Express, and Discover credit cards as well as e-checks. Buyer protection ensures both discretion and protection for your transaction. Transaction details and confirmation are provided as an email by us upon successful processing of the payment.
SECTION 9 - SAFE SHOPPING GUARANTEE
SUFFLA provides only the safest possible online shopping experience in the entertainment industry using 100% secure, encrypted SSL server technology. All customer and transaction information is confidential.
Safety is our primary concern. As an additional security measure, all orders are manually reviewed. Customers are contacted directly if there are questions or issues with the order. We also verify all credit card information, so please rest assured that we are protecting you from unauthorized charges.
In an effort to prevent identity theft, only authorized personnel can process your order or access your personal data. Credit card information is verified to ensure timely and accurate processing of orders.
SECTION 10 - ORDER
Customers must provide valid and accurate information to support customs paperwork. All consignee names, addresses, and payer names must be valid. In some countries/regions, the consignee may have to submit their ID or passport to clear the package or verify payment. The customer is responsible for the accuracy of all shipping, customs, and payment information. SUFFLA.com will not take responsibility for user error nor will it provide any compensation for delays or undeliverable orders.
We reserve the right to cancel any order suspected to be inaccurate, incomplete, or otherwise fraudulent. Customers can cancel orders at any time before shipping. However, once the order has been shipped, it cannot be canceled or changed.
SECTION 11 - OPTIONAL TOOLS
We may provide you with access to third-party tools, however, we are not able or responsible for monitoring or controlling such resources. You acknowledge and agree that access provided to such tools is done so "as is" and "as available" without any guarantee, representation, condition, or endorsement. We assume no responsibility for any damage or loss resulting in the use of these optional third-party tools.
Access to these tools using our website is done at your own risk and discretion, and you should ensure that you are familiar with and approve the terms of use of the tools outlined by each of the third-party providers.
SECTION 12 - USER REVIEWS, FEEDBACK, AND OTHER OPINIONS
Comments, feedback, questions, and reviews provided by users, either at our request or voluntarily, can be used, edited, and shared for promotional and training purposes. We reserve the right to edit any content that does not meet our standards of conduct or which infringes on any party’s intellectual property rights or terms of service.
You agree to provide only accurate, factual and timely information and to respect the rights and privacy of others.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SUFFLA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 15 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.
SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless SUFFLA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@suffla.com